Privacy Policy
At MarketCloud.in, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website, https://marketcloud.in/.
1. Information We Collect
When you interact with our website, we may collect the following types of personal information:
- Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment information when you create an account or make a purchase.
- Order Information: We collect details about the products you have ordered, the transaction amount, and the shipping and billing addresses associated with the order.
- Payment Information: When you make a purchase, we collect payment information such as credit card details or Razorpay payment information. Note that MarketCloud.in does not store your payment information; instead, Razorpay securely processes payments.
- Usage Data: We automatically collect data about your interaction with our website, including your IP address, browser type, device information, pages visited, and the time you spend on the site. This helps us improve our website and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders and provide customer support related to your purchases.
- Communication: To send you order confirmations, shipping updates, promotional offers, and important information related to our services.
- Improving Services: To analyze usage trends on our website and improve the user experience.
- Payment Processing: To securely process payments through Razorpay and ensure smooth transactions.
- Marketing: If you opt-in to receive marketing communications, we may send you promotional emails, newsletters, or offers. You can always unsubscribe from these communications.
3. How We Protect Your Information
We take the security of your personal information seriously. Here are some of the measures we implement to protect your data:
- SSL Encryption: Our website uses SSL (Secure Socket Layer) technology to encrypt your personal information during transmission, ensuring that it is protected from unauthorized access.
- Secure Payment Processing: Razorpay handles all payment transactions, ensuring that your payment information is processed securely. We do not store sensitive payment details such as your credit card number.
- Access Control: We limit access to personal information to authorized employees only, and our team members are trained to handle customer data securely.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share information with trusted third-party service providers who assist us in fulfilling your orders (such as shipping companies or customer service platforms).
- Legal Compliance: We may disclose personal information to comply with legal obligations, such as responding to a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience. These tools help us understand how visitors use our website and allow us to provide personalized content and ads. You can control cookie settings through your browser’s privacy settings.
6. Your Data Rights
You have certain rights regarding your personal data, including:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can update or correct any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out of Marketing: If you no longer wish to receive marketing communications, you can unsubscribe at any time using the link in our emails or by contacting us directly.
7. Third-Party Websites
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of significant changes by posting the updated policy on this page and updating the “Last Updated” date at the bottom.
9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
MarketCloud.in
Email: hello@marketcloud.in
Website: https://marketcloud.in/
Last Updated: [March 6, 2025]